Effective Date: October 25, 2026
Website: https://louisianaseafoodhouse.com
Contact Email: houselouisianaseafood@gmail.com
1. Introduction
Welcome to Louisiana Seafood House. These Terms and Conditions (“Terms”) govern your access to and use of our website, https://louisianaseafoodhouse.com, as well as inquiries, quotations, and purchases made through our business.
Throughout these Terms, “Louisiana Seafood House,” “we,” “us,” and “our” refer to the business operating this website. “Customer,” “you,” and “your” refer to individuals or businesses accessing our website or purchasing our products.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please discontinue use of the website.
Separate written wholesale agreements or confirmed purchase terms may apply to specific orders. Where those agreements conflict with these general Terms, the specifically agreed terms will take precedence to the extent permitted by law.
2. Business Services and Products
Louisiana Seafood House provides information and purchasing opportunities relating to wholesale seafood products for commercial customers.
Our seafood selection may include:
- Fresh and frozen fish
- Shrimp and prawns
- Lobster and crab
- Oysters, scallops, clams, and mussels
- Other seafood products offered according to availability
Product availability, specifications, packaging, origin, and pricing may change based on market conditions, seasonal supply, and sourcing arrangements.
Information displayed on our website is provided for general reference and does not guarantee that any particular product is available for immediate purchase.
3. Eligibility and Commercial Purchases
Our wholesale services are primarily intended for restaurants, hotels, caterers, seafood markets, foodservice operators, distributors, and other commercial buyers.
When submitting an inquiry or placing an order, you agree to provide accurate and complete business and contact information.
You must have the legal authority to enter into purchasing agreements on behalf of the business you represent.
We may request additional information to verify commercial purchasing eligibility or meet applicable regulatory requirements.
4. Product Information and Availability
We aim to provide accurate descriptions of seafood products, including relevant details about species, product form, size, packaging, and condition.
However, seafood is a natural product, and reasonable variations may occur depending on the species, season, processing method, and agreed product specifications.
Product photographs are illustrative unless expressly identified as images of the specific goods being sold.
Availability is subject to confirmation. We reserve the right to discontinue products or revise product listings without prior notice.
Any material substitution to a confirmed order will require the customer’s agreement.
5. Wholesale Pricing and Quotations
Wholesale seafood prices may vary based on:
- Product type and species
- Fresh or frozen condition
- Size, grade, and packaging
- Purchase quantity
- Seasonal availability
- Market supply and demand
- Shipping destination
- Freight and handling requirements
Unless otherwise stated, website listings and general pricing information do not constitute a binding offer.
A quotation becomes binding only when accepted according to its stated terms and confirmed by Louisiana Seafood House.
Quotations may specify their validity period, applicable taxes, delivery charges, payment conditions, and other purchasing requirements.
We will communicate any material pricing changes before an order is finalized.
6. Orders and Order Confirmation
Customers may submit seafood inquiries or purchase requests through our website, email, or other approved communication channels.
Submitting an order request does not automatically guarantee acceptance.
An order is considered confirmed only after Louisiana Seafood House provides confirmation of the agreed products, quantities, prices, payment terms, and delivery arrangements.
We may decline an order before acceptance due to product unavailability, incomplete information, regulatory restrictions, or other legitimate business reasons.
Any payments received for orders that we decline will be handled according to applicable law and the agreed payment arrangements.
7. Minimum Order Quantities
Minimum order quantities may apply to wholesale seafood purchases.
Requirements vary depending on product type, packaging, sourcing conditions, and delivery destination.
Customers should confirm the applicable minimum order quantity before completing a purchase.
Special orders or large-volume purchases may be subject to additional terms communicated during the quotation process.
8. Payments and Billing
Accepted payment methods and payment deadlines will be communicated during checkout, quotation, or order confirmation.
Depending on the transaction, payment arrangements may include advance payment, deposits, or other agreed commercial payment terms.
Customers are responsible for providing accurate billing information and completing payments according to the confirmed terms.
Where permitted by applicable law and agreed purchasing terms, we may suspend fulfillment of an order if required payment has not been received.
Customers should not send sensitive payment card information through ordinary email.
9. Taxes, Duties, and Additional Charges
Product prices may exclude applicable sales taxes, shipping charges, import duties, customs fees, and other government-imposed charges unless expressly stated otherwise.
Any additional charges payable by the customer should be identified in the quotation, checkout process, or confirmed purchasing agreement.
For international orders involving the United States and Canada, customs and import responsibilities will be determined by the agreed delivery terms and applicable regulations.
10. Shipping and Delivery
Shipping and delivery availability depends on the seafood products ordered, quantity, destination, transportation arrangements, and applicable legal requirements.
Delivery estimates are provided in good faith but may be affected by factors such as:
- Weather conditions
- Carrier disruptions
- Product availability
- Customs clearance
- Regulatory inspections
- Transportation or logistics issues
Specific delivery dates or deadlines are binding only when expressly agreed in writing.
Responsibility for freight costs, delivery arrangements, risk of loss, and transfer of ownership will be determined by the confirmed order terms and applicable law.
Customers are responsible for providing accurate delivery information and arranging appropriate receipt of temperature-sensitive shipments.
11. Seafood Handling and Storage
Fresh and frozen seafood requires proper handling, temperature control, and storage to maintain quality and food safety.
Customers are responsible for following applicable food safety requirements after receiving and accepting their shipments.
Commercial buyers should promptly inspect deliveries, verify product condition, and transfer seafood to suitable refrigerated or frozen storage.
Do not serve, sell, or consume seafood that appears spoiled, contaminated, or otherwise unsafe.
Any suspected food safety issue should be reported promptly to Louisiana Seafood House.
12. Order Inspection and Quality Claims
Customers should inspect delivered products promptly for visible damage, incorrect quantities, product discrepancies, and potential quality concerns.
If an issue is identified, please contact us as soon as possible, preferably within 24 hours of delivery.
Claims should include relevant information such as the order number, delivery date, product details, photographs, and a description of the issue.
We will review claims based on the available evidence, confirmed product specifications, delivery circumstances, and applicable law.
The requested reporting period does not eliminate any statutory rights or remedies that cannot legally be waived.
13. Returns, Refunds, and Replacements
Due to the perishable nature of seafood, physical returns of fresh and frozen seafood are generally not accepted after delivery.
Customers may be eligible for refunds, replacements, or other appropriate resolutions where products arrive damaged, materially incorrect, incomplete, or with verified quality issues.
Change-of-mind returns are generally not available for correctly supplied perishable products, except where required by law or agreed in writing.
For more information, please review our Refund and Return Policy:
Any applicable statutory rights will take precedence over conflicting policy provisions.
14. Order Cancellations
Customers wishing to cancel an order should contact us as soon as possible.
Cancellation may be available before the order has been processed, sourced, packed, or dispatched.
Orders involving specially sourced seafood, customized packaging, or products already dispatched may be subject to cancellation restrictions or previously disclosed costs.
Cancellation requests will be evaluated according to the confirmed purchasing terms and applicable law.
15. Website Accounts and Customer Responsibilities
If customer account functionality is available, users are responsible for maintaining the confidentiality of their login credentials and protecting their accounts against unauthorized access.
You agree not to:
- Provide false or misleading information.
- Attempt unauthorized access to the website or its systems.
- Use the website for unlawful activities.
- Introduce malware or interfere with website functionality.
- Copy or commercially exploit website content without authorization.
- Misrepresent your identity or business purchasing authority.
We may restrict access to the website where reasonably necessary to address security concerns, misuse, or violations of these Terms.
16. Intellectual Property
Unless otherwise indicated, the website’s original text, graphics, logos, branding, layout, and other proprietary materials belong to Louisiana Seafood House or their respective licensors.
These materials may be protected by copyright, trademark, and other intellectual property laws.
You may access and use website content for lawful personal or business purchasing purposes.
You may not reproduce, redistribute, modify, or commercially exploit protected materials without the necessary permission.
17. Third-Party Services and External Links
Our website may contain links to external websites or use third-party services for payments, analytics, shipping, or other business operations.
Third-party websites and services may be subject to their own terms and privacy policies.
We are not responsible for independently operated third-party content, policies, or services, except to the extent required by applicable law.
18. Website Information and Disclaimers
We make reasonable efforts to maintain accurate and current website information.
However, website content may contain typographical errors, outdated product listings, or other inaccuracies.
To the extent permitted by law, general website information is provided without guarantees of uninterrupted access or error-free operation.
Nothing in these Terms excludes express product commitments made in confirmed orders or warranties and rights that cannot legally be excluded.
19. Limitation of Liability
To the maximum extent permitted by applicable law, Louisiana Seafood House will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use the website.
For commercial product transactions, any applicable limitation of liability will be determined by the confirmed purchasing agreement and relevant law.
Nothing in these Terms limits liability for fraud, intentional misconduct, or other matters where limitation or exclusion is prohibited by law.
20. Events Beyond Reasonable Control
Louisiana Seafood House will not be responsible for delays or failures to perform obligations caused by events beyond our reasonable control, to the extent permitted by applicable law.
Such events may include natural disasters, extreme weather, transportation interruptions, labor disruptions, government restrictions, or significant supply chain emergencies.
We will make reasonable efforts to communicate material disruptions and discuss available options with affected customers.
21. Privacy and Personal Information
Your use of our website may involve the collection and processing of personal and business information.
Our practices are described in our Privacy Policy:
Please review that policy to understand how we collect, use, protect, and disclose personal information.
22. Governing Law and Dispute Resolution
These Terms and any disputes relating to website use or wholesale seafood transactions will be governed by the laws applicable to the relevant transaction, subject to any mandatory legal protections.
Where a separate written wholesale agreement specifies governing law, jurisdiction, or dispute resolution procedures, those provisions will apply to the extent legally enforceable.
Before initiating formal proceedings, we encourage customers to contact us so that both parties can attempt to resolve concerns through good-faith communication.
23. Changes to These Terms
Louisiana Seafood House may update these Terms and Conditions to reflect changes in business operations, website functionality, purchasing procedures, or legal requirements.
The revised Terms will be published on this page with an updated effective date.
Material changes will not retroactively alter existing confirmed orders where prohibited by law.
Continued use of the website after revised Terms become effective constitutes acceptance of the revised website-use terms to the extent permitted by law.
24. Contact Information
For questions regarding these Terms and Conditions, wholesale seafood purchases, payments, deliveries, or order-related concerns, please contact:
Louisiana Seafood House
Website: https://louisianaseafoodhouse.com
Email: houselouisianaseafood@gmail.com
We welcome questions about our products and purchasing terms and encourage customers to contact us before placing an order if any conditions require clarification.